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Technical Support Analyst
1600 Blake St. Denver, CO 80202
This position is responsible for the installation, management, troubleshooting, and maintenance of the organization’ s end user computing platforms (thin clients, workstations, laptops, desktops, scanners, printers, handheld devices, etc.).
Installs, configures, maintains and repairs workstation hardware and software including client/server application software. Deploys and configures solutions in a virtualized environment.
Administers, configures, and maintains standard operating system images for end user computing platforms, virtualization, and configures and packages software applications for remote installation.
Manages and maintains Microsoft Configuration Manager server, clients and related infrastructure. Creates and maintains security patch packages for remote installation.
Collaborates to maintain a library of system-supporting processes and procedural documentation. Updates and maintains knowledge data base with resolutions to problems encountered to reduce future troubleshooting needs.
Develops and executes methodologies for increasing end user computing device optimization and standardization.
6 month contract, $25-28/hour
Dawn is a Technical Recruiter with a background in non profit management. After running her own non profit, Dance Another World, for several years, Dawn made the transition into a new career with EdgeLink. When she’s not working, Dawn is traveling with her husband, spending time with her pups, family, and friends, or working on school work for her Master’s in Public Administration.