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Systems Engineer

Des Moines, IA 50309

Posted: 05/23/2023 Employment Type: Direct Hire Job Number: 125347 Pay Range: 87000-100000

Job Description

  • Architect, maintain, and support technology infrastructure with focus on security, performance, and availability
  • Provide expertise in network, server, storage, and PC support
  • Collaborate with Technology team to resolve system issues and incidents
  • Assist end-users with problem reports and inquiries, delivering superior customer service

Primary Functions:
  • Install, configure, maintain, and troubleshoot enterprise compute, storage, active directory, backup, and NetApp systems
  • Research and recommend complex solutions to improve system availability, performance, and stability
  • Ensure adherence to defined standards, practices, and regulatory requirements for financial institutions
  • Prioritize efforts, maintain project plans, and meet response service level agreements
  • Evaluate technologies and vendors to ensure compliance with industry standards
  • Monitor and support systems, addressing performance issues and managing centralized monitoring
  • Create and maintain configuration diagrams, installation scripts, and documentation
  • Analyze and resolve escalated Level 3 issues using superior troubleshooting skills
  • Lead and participate in multiple projects, controlling deliverables and expectations
  • Mentor junior engineers and facilitate knowledge sharing sessions
  • Collaborate with vendors, customers, and consultants for integration of new products/systems/devices
  • Perform other assigned duties

  • Bachelor's degree in a related field preferred or equivalent combination of education and experience
  • 8-10 years of experience
  • Bachelor's degree in Computer Science or equivalent required
  • At least 8 years of experience in highly available enterprise systems, including compute, storage, and backup components

  • Windows server installation, configuration, maintenance, and troubleshooting (virtual and physical)
  • Advanced proficiency in VMWare design, installation, configuration, and administration (ESX and VDI)
  • Knowledge of EMC storage technologies
  • Proficiency in Microsoft technologies and servers, including AD, DNS, DHCP, Group Policy, Exchange, and System Center management suite
  • Cisco networking and Unified Communications Platform expertise (routers, switches, firewalls, VoIP, MPLS, SIP)
  • Familiarity with Cisco UCS platform
  • Expertise in SAN solutions, preferably NetApp

Location: Des Moines (Onsite) Employment Type: Direct Hire Salary: $87,000 - $100,000 + 12% bonus
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