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Customer Success Specialist
920 SW 6th Ave 12th floor WeWork Portland, CA 97204
Title: Customer Success Specialist
Location: Portland, Oregon
Employment Type: Contract to Hire
EdgeLink is looking for a Customer Success Specialist to join a software and hardware provider in downtown Portland. In this role you’ ll be creating and implementing customer loyalty programs, providing customer training, and following up on customer support request. From a skill set perspective we are targeting most of the following:
- 3+ years of customer success and/or account management experience
- Experience effectively communicating technical information to non technical end users
- Microsoft Excel experience
- Experience with Salesforce, Zendesk, Slack, Intercom, JIRA, Apple, Andriod OS, SaaS are all nice to haves
EdgeLink would like to thank all applicants, however only those who qualify for an interview will be contacted.
EdgeLink is an equal opportunity employer.
Sr Technical Recruiter - Contract Services
James is a Senior Technical Recruiter at EdgeLink, who is dedicated to helping people meet their career goals. Prior to his career as a recruiter, James spent nearly a decade in public education as a teacher, coach, and administrator. After receiving his B.S. in History from Eastern Oregon University and two masters degrees from the University of Nevada Las Vegas, James returned home to Portland with his wife Heather, daughter Hannah and son Matt. James is thrilled to be on the EdgeLink team because of our impeccable values and commitment to providing exceptional experiences to all. James strives to be an unwavering partner and advocate for his candidates, keeping their needs, desires, and ambitions at the center of his focus.