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Service Desk Manager

Tigard, OR 97223

Posted: 03/01/2019 Employment Type: Contract-to-Hire Job Category: Manager Job Number: 10137 Pay Range: DOE

Title: Service Desk Manager

Location: Tigard, OR (97223)

Employment Type: Contract to Hire / Full Time    

Job Description:

EdgeLink is looking for a Service Desk Manager to join a growing organization in Tigard, Oregon.   Successful candidates will have previous experience working in a lead or service desk manager capacity. From an experience perspective, we are targeting most the following: 


•     Bachelor' s degree or 5 years progressive technology related work experience

•     3+ years of helpdesk management or supervision experience

•     Incident Tracking System administration experience 

•     Experience developing standards, processes, and procedures for service desk              teams 

•     In-depth knowledge of Microsoft platforms and applications


EdgeLink would like to thank all applicants, however only those who qualify for an interview will be contacted.

EdgeLink is an equal opportunity employer. 
Information Technology, IT, Service Desk, Manager, Lead, Help Desk, Supervision, Incident Tracking Systems, Microsoft

James Hatch
Sr Technical Recruiter - Contract Services

James is a Senior Technical Recruiter at EdgeLink, who is dedicated to helping people meet their career goals.  Prior to his career as a recruiter, James spent nearly a decade in public education as a teacher, coach, and administrator. After receiving his B.S. in History from Eastern Oregon University and two masters degrees from the University of Nevada Las Vegas, James returned home to Portland with his wife Heather, daughter Hannah and son Matt. James is thrilled to be on the EdgeLink team because of our impeccable values and commitment to providing exceptional experiences to all. James strives to be an unwavering partner and advocate for his candidates, keeping their needs, desires, and ambitions at the center of his focus.  



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